Our aim is to provide needs led support to children and young adults with a learning disability and additional complex needs. We recognise and celebrate the uniqueness of every individual by ensuring a person-centred approach is adopted. We are committed to enabling personal growth now and for the future, giving each person the strongest voice with regards to decision making and lifestyle choices. Our range of supportive services and environment will encourage each individual to fulfil their personal dreams and aspirations.
Key Values & Objectives
At Lavender Group Homes we value diversity and actively promote equality.
- Each person is valued as an individual and everybody has the right to be treated with respect and to express their individuality
- Everyone is supported in a non-judgemental way based on the key principles of anti-discriminatory practice
- Purposeful daily life and positive outcomes will evolve from person centred plans which treat each person as an individual however complex their needs
- Each person has the right to participate in their local community and access community facilities and resources
Person Centred Service
At Lavender Group Homes, we adapt our services to meet the user’s needs, hopes and aspirations. Each person will have a person centred plan that reflects the individual’s choices, dreams and aspirations, and each individual’s plan will have meaningful and achievable goals. This person centred plan will be developed following an in-depth assessment, in partnership with the individual, their family and significant others.
We want each person to have as much say as possible in their own lives. We actively promote consultation and involvement in decision making, supporting individuals to express their views and advocate on their behalf if required.
Performance & Quality
We are committed to delivering high quality services and demonstrating continuous improvement. We measure quality by the improvement in outcomes for each person using our service. We seek their views on our service and what we need to do to improve it, which is central to our quality assurance process. To achieve this we employ a range of methodologies which help us identify the views of the individual and other stakeholders and show’s how we are using that information to improve service delivery. Some of the ways we are currently doing this are questionnaires, discussions, local groups and advocacy support.